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Understanding MoonPay Wallet Recovery
MoonPay wallets are secured with passwords and often linked to your email or phone number. To recover your wallet, you need to verify your identity and sometimes provide specific recovery information.
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Common Reasons for MoonPay Wallet Loss
1. Forgot Password or PIN: Losing your password or PIN is one of the most frequent reasons users lose wallet access.
2. Lost or Forgotten Recovery Phrase: The recovery phrase is critical to restore your wallet on new devices.
3. Account Locked Due to Security Reasons: Suspicious activity can cause temporary locking.
4. Technical Glitches or App Issues: Software bugs or updates might affect wallet access.
5. Lost Access to Registered Email or Phone: Without these, verifying identity can be tricky.
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Step-by-Step Guide to Recover Your MoonPay Wallet
Step 1: Visit the Official MoonPay Website or App
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